Refund & Cancellation Policy

You can cancel your Kynshp subscription at any time, for any reason, in either of two ways:

• From your Dashboard → Settings, or
• By emailing Gazi@kynshp.com and asking us to cancel on your behalf.

When you cancel, your subscription remains active through the end of your current paid billing period, and will not renew afterward. You won't be charged again once cancellation is confirmed.

Kynshp's subscription fee covers real, hands-on work by a matchmaker — reviewing your profile and preparing your match drop — that begins shortly after each billing cycle starts. Because that work begins promptly, subscription fees are non-refundable once curation or match drops have begun for a given billing period. Cancelling stops future renewals, but it does not refund the current period.

If you believe you were charged incorrectly — for example, a duplicate charge, a charge after you cancelled, or the wrong amount — please email Gazi@kynshp.com within 7 days of the charge. We review these reports on a case-by-case basis and will issue a refund or credit if we confirm a billing error occurred.

Payments for Kynshp are processed by our payment provider, acting as merchant of record for the transaction. Your statement may show a charge from that processor rather than from "Kynshp" directly.

Kynshp
Toronto, Ontario, Canada
Email: Gazi@kynshp.com